When should I place my order?
Because each ketubah is made to order and it is a time-intensive process, we recommend placing your order at least 3 - 6 months before your wedding date. Custom orders may require additional time. Rush orders are sometimes available upon request. If your wedding is less than 3 months away, please contact us before placing your order.
Do I have to use your text options?
No. We want to make sure that the text you use is the perfect reflection of what you'd like your ketubah to convey. You are always welcome to use customized text of your choosing at no extra charge. Want to change one of our texts slightly? We'll help you out with that too.
Can I request a certain color?
Of course. We are happy to work with you if there are certain colors you prefer for your sculpture, frame, or base. Also, feel free to mix and match sculpture and frame colors you see on this site. Simply contact us before your purchase to make sure it's feasible.
Do you take custom orders?
What is your refund policy?
Each ketubah is fully refundable up to 10 days after it is ordered, so you can make the purchase worry-free.
How do I sign a Timeless Ketubah?
Each ketubah is designed to be easy to sign, and comes with a free permanent acid-free pen.